{"id":1611,"date":"2026-03-13T08:55:34","date_gmt":"2026-03-13T12:55:34","guid":{"rendered":"https:\/\/polyalto.wpenginepowered.com\/?page_id=1611"},"modified":"2026-03-13T12:45:09","modified_gmt":"2026-03-13T16:45:09","slug":"en-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/polyalto.com\/en\/en-terms-and-conditions\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"<div class=\"bloc-une-deux-colonnes bg-white pt-16 pb-16\">\n    <div class=\"md:container md:mx-auto px-5\">\n        <div class=\"grid grid-cols-1 md:grid-cols-1 gap-8\">\n\n                                    <div class=\"colonne text-black \">\n\n                \n                                <h2 class=\"text-2xl titre-2 text-vert sora font-semibold uppercase leading-tight\">General Terms and Conditions of Sale<\/h2>\n                \n                \n                                <h2 class=\"text-vert titre-3 barlow font-semibold uppercase\">All purchases made from Polyalto are governed by the following Terms and Conditions, which define your rights and responsibilities.<\/h2>\n                \n                \n                                <div class=\"pt-8 barlow text-base md:text-lg content \">\n                    <p>1. Definitions<\/p>\n<p>&#8220;Seller&#8221; means Polyalto, a division of Polymershapes Distribution Canada Inc.; &#8220;Product&#8221; means any product sold by Seller; and &#8220;Buyer&#8221; means a party purchasing any Product from Seller.<\/p>\n<p>2. Applicable Terms<\/p>\n<p>All sales by Seller to Buyer, whether by written order, electronic, phone, or otherwise, are subject to the following:<\/p>\n<p>If a formal Sales Agreement is in effect and applies to the sale, its terms prevail in case of conflict.<\/p>\n<p>If no Sales Agreement exists, these Terms and Conditions along with the Product description and quantity in the accepted Buyer order form the complete contract.<\/p>\n<p>Products are for Buyer\u2019s use only. Resale is prohibited. Modifications to these Terms and Conditions require written agreement. If Buyer submits different terms and Seller does not respond, these Terms and Conditions will govern. The United Nations Convention on Contracts for the International Sale of Goods does not apply.<\/p>\n<p>3. Prices and Delivery<\/p>\n<p>Prices are as stated in the applicable Sales Agreement, or else the confirmed Buyer order, or Seller\u2019s price list at time of shipment.<\/p>\n<p>Prices are EXW (Incoterms 2010). Payment is due in CAD within 30 days of invoice. Late payments bear interest at 18% annually or the maximum rate allowed by law. Buyer will reimburse Seller for collection\/legal fees.<\/p>\n<p>Risk transfers to Buyer when Products are handed to the first carrier, or upon exiting Canadian territory for exports. Delivery dates are estimates. Variance in quantity up to 10% is deemed fulfilled.<\/p>\n<p>4. Title and Security Interest<\/p>\n<p>Title remains with Seller until full payment is received. Buyer grants Seller a continuing security interest in the Products and proceeds. Buyer waives notice of any registration under applicable personal property security laws.<\/p>\n<p>5. Limited Warranty<\/p>\n<p>Seller warrants Products are unencumbered and conform to manufacturer\u2019s specs or applicable certifications. Buyer must inspect upon receipt and notify Seller of defects\/damage\/shortage.<\/p>\n<p>If a Product is found non-conforming within six months of shipment or before use (whichever is earlier), Seller may replace or refund. Returns require prior authorization. THIS WARRANTY APPLIES ONLY TO THE ORIGINAL PURCHASER AND IS NON-TRANSFERABLE. ALL OTHER WARRANTIES\u2014EXPRESS, IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS\u2014ARE DISCLAIMED.<\/p>\n<p>6. Limitation of Claims<\/p>\n<p>Beyond the above warranty, Seller is not liable for any damages\u2014including direct, indirect, incidental, consequential, exemplary, lost profits, downtime, third-party claims, personal injury, or property damage\u2014even if a remedy fails.<\/p>\n<p>7. Advice and Other Services<\/p>\n<p>Buyer acknowledges Seller does not control design, testing, or labeling of Buyer\u2019s end-products. Buyer has independently tested suitability and will not rely on any statements, documents, or services provided by Seller.<\/p>\n<p>8. Intellectual Property<\/p>\n<p>Suggestions made by Seller do not confer licenses. If a Product infringes third-party IP in the jurisdiction of sale:<\/p>\n<p>Seller will defend and indemnify Buyer\u2019s reasonable defense costs.<\/p>\n<p>Seller may procure rights or accept Product return and refund.<\/p>\n<p>Seller has no responsibility if the infringement arises from Buyer specifications. Buyer must notify Seller promptly and assist fully.<\/p>\n<p>9. Events Beyond Seller\u2019s Control<\/p>\n<p>Seller is not liable for failure to perform due to force majeure, governmental action, labor disputes, terrorism, fires, raw material shortages, or similar causes beyond its control.<\/p>\n<p>10. Health and Safety Compliance<\/p>\n<p>Seller will provide MSDSs. Buyer is responsible for understanding and communicating hazards, training employees, informing customers, and legally disposing of waste and packaging.<\/p>\n<p>11. Export Control Compliance<\/p>\n<p>Buyer agrees to comply with Canadian\/U.S. export control laws and not use Products in WMD-related or restricted applications. Seller may refuse to sell\/ship at any time.<\/p>\n<p>12. Electronic Commerce<\/p>\n<p>Passwords and access codes are confidential. Buyer is responsible for system security. Information may change without notice and is for purchasing only. Electronic invoices are valid.<\/p>\n<p>13. Medical Applications<\/p>\n<p>Products are not intended for permanent implantation (&gt;29 days) or any application previously declined by Seller. Buyer agrees not to use Products in such applications.<\/p>\n<p>14. General<\/p>\n<p>Cancellations\/returns require Seller\u2019s approval and may incur restocking fees. No practice or prior agreement modifies these terms. Invalid terms do not affect others. Assignments require Seller\u2019s written consent. Governed by Ontario law. Disputes fall under Ontario courts\u2019 non-exclusive jurisdiction.<\/p>\n<p>15. Choice of Language<\/p>\n<p>The parties acknowledge this Agreement is in English.<br \/>\nLes parties reconnaissent avoir demand\u00e9 que le pr\u00e9sent contrat soit r\u00e9dig\u00e9 en anglais.<\/p>\n<p>16. Counterparts<\/p>\n<p>This Agreement may be signed in counterparts, each of which is an original. Digital copies and faxes are legally binding.<\/p>\n<p>Revised: November 2016<\/p>\n\n                <\/div>\n                \n                \n                \n                \n                \n                \n            <\/div>\n                        \n        <\/div>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1611","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms &amp; Conditions | Polyalto<\/title>\n<meta name=\"description\" content=\"Review Polyalto&#039;s General Terms and Conditions of Sale\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms &amp; 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